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GGP keeps local government information alive |
Croydon, UK, 16 January 2008 - GGP
Systems has come up with an innovation to ensure that public service
information is always up to date. The Croydon-based Geographic
Information Systems (GIS) company has developed the live
synchronisation software to link the latest service data to ‘front
office’ systems using maps to pinpoint locations. The new product
accesses the information from departmental databases ensuring that
customer service systems are furnished with the latest information.
Called
GGP Sync, the software is designed to join up an existing database
holding highways, planning, housing, environmental health or other
council data with layers in GGP’s GIS. The
development ensures back office records are linked, in virtual
real time, to customer-facing systems such as Customer Relationship
Management (CRM) systems and council websites.
“With
GIS moving from specialist back office users into customer facing areas
such as centralised call centres, drop in contact points and even
websites it is imperative that the data used is right up to date,” said
Tim Maxwell, Managing Director and Founder of Croydon based GGP
Systems. “By automatically updating frontline information and
applications using GGP Sync, staff, citizens and partner organisations
can have confidence the information they are using within their GIS is
maintained to the highest levels of accuracy, consistency and currency.”
GGP
Sync is a server-side application designed to automatically reflect
changes made to data in a back office database to replicated fields
within corresponding layers in GGP GIS and web solution, eGGP. GGP
Sync supports many OLE DB compliant databases including Microsoft
Access, SQL Server, Oracle, Postgres, MySQL and FoxPro.
“There
are a number of obvious applications for this tool such as supporting
the complex planning process by allowing the public access to the
latest decision information, ensuring up to the minute highway
information is available to road users and even communicating the
results of local elections via the Council website in real time,”
continued Maxwell.
GGP
Systems is the leading supplier of geographical information and address
management solutions to Local Authorities in the UK. The company
designs software solutions specifically for local authorities. It
provides Councils with easy to use solutions for the creation and
management of corporate property databases, the ability to add and use
a spatial element to all location based information and a range of
solutions to meet e-Government directives.
Product sales enquiries Prim Maxwell at GGP tel. +44 (0)20 8686 9887, e-mail:
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, www.ggpsystems.co.uk
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